I'm just assuming here, but correct me if I am wrong.

If I do not have a return TabID in the store settings, orders will be processed through Paypal/Payflow/etc.., but catlook will display "No orders found".

I'm assuming sincere there isn't a TabID,  the payment processor doesn't know where to submit the order processing status data (aka call/post the order status).

Does this sound correct?  Just curious.  I'm debugging an install and matched it against another portal with the same configuration and the only difference was that the Return TabID value wasn't set (actually it was set to -1 and we know there is no -1 TabID).

So is my theory correct?

Check the store settings where the TabID has field to put in the correct one. I know there is one there as we have changed that for other sites.

Nina

My customers can purchase a product fine go through to paypal ok and pay for the order. So Paypal Seems to be working fine.

But when I go to check the orders after a purchase there is no orders in catalook and no orders under the customers account.

It seems as if catalook is passing the data to paypal fine, but nothing is coming back to save the order in catalook, let alone confirm the order has been paid for???

Some information for troubleshooting is below.

Customer logs in an goes to order page:

http://store.macforcekitesurfing.com/MyAccount/MyOrders.aspx

*If I log in as a admin account and go to “settings” on this moduel I can see that:

The link is:

http://store.macforcekitesurfing.com/MyAccount/MyOrders/tabid/65/ctl/Module/ModuleId/388/Default.aspx

And the module is:

CAT_CustomerAccount


Under store setting for the following:

Store payment types – Pay Pal

PayPal ID(Email) accounts@macforcekitesurfing.com
PayPal Button Image URL
PayPal URL https://www.paypal.com/cgi-bin/webscr
PayPal Sandbox URL https://www.sandbox.paypal.com/cgi-bin/webscr


PayPal and Credit Card Return TabID (Enter the TabID of the page where the module CAT_CustomerAccount is located) 65

This is set to 65


PAY PAL Settings

Instant Payment Notification (IPN) details

Notification URL:
http://store.macforcekitesurfing.com/desktopmodules/CATALooKStore/PayPalIPN.aspx

Delivery status
Sent
No. of retries
0
Transaction ID
0BP58434VG193735R
IPN type
Transaction made

ok no love on the PayPal Redirect I did eventually work it out.... It was an error with my hosting provider blocking responses from paypal.

desktopmodules/CATALooKStore/PayPalIPN.aspx needed HTTP Post access.