CatalookSupport Forum
Frozen Menu
Last Post 09 Mar 2010 05:33 PM by vincentm. 4 Replies.
AddThis - Bookmarking and Sharing Button Printer Friendly
Sort:
PrevPrev NextNext
You are not authorized to post a reply.
Author Messages
vincentmUser is Offline
New Member
New Member
Posts:13
Avatar

--
04 Mar 2010 03:53 AM  

Hi All,

I'm having a very strange issue on a site I have in development. I'm using the latest version of catalook. I have enable Ajax set at the store settings level and in the CATMenu_NF module. Every time I update a product option in the product detail view or update the cart the ajax request is made but when complete, the main menu of my skin becomes inactive. I'm unable to navigate anywhere unless I use the continue shopping link or the product category links. If I do a hard refresh of the page, the menu becomes active again. This occurs in both IE and FF.

I'm not sure if it's the skin or catalook. I'm using the DrNuke Flex2 skin.

Has anyone had this problem before or know of a reason why this could be happening?

Thanks!

Vinny M.
IMI Software, Inc.
MattWSIUser is Offline
Basic Member
Basic Member
Posts:34
Avatar

--
09 Mar 2010 04:12 PM  

Just a hint - did you allow ajax in the host settings for the site,
secondly is the menu not working or just hover over ie the stylesheet did not load?
Web Design and Internet Marketing
vincentmUser is Offline
New Member
New Member
Posts:13
Avatar

--
09 Mar 2010 04:41 PM  
Thanks for your reply. I enabled AJAX in Store Settings and at the CAT_ItemNF module but I'm not aware of any enable ajax setting at the host or admin settings. Can you direct me to that?

The menu is completely disabled. I can't hover or click on anything. It's the strangest thing.

I'm using DNN 5.2.3 and CATALooK 6.0.8. The problem is occuring using the default DNN skin and the DrNuke Flex2 skin. And I tested in both IE8 and FF with the same result.
Vinny M.
IMI Software, Inc.
MattWSIUser is Offline
Basic Member
Basic Member
Posts:34
Avatar

--
09 Mar 2010 05:07 PM  
I see you are on dnn 5.x - the ajax is always on so no luck here. The only other thing I can think off is to make sure that you have Page State Persistence set to page (host settings>>advanced settigs >> performace settings) .
Web Design and Internet Marketing
vincentmUser is Offline
New Member
New Member
Posts:13
Avatar

--
09 Mar 2010 05:33 PM  
I do. Page State Persistence is set to Page.

Thanks for your help.
Vinny M.
IMI Software, Inc.
You are not authorized to post a reply.


Powered by Active Forums

Catalook Support Chapters

Register  |  Login  | Terms Of Use | Privacy Statement | Copyright (c) 2012 Catalook Support  | Support Desk | Site Updated Wednesday 08 February 2012