Community Support for the Catalook Store

Catalook Support Chapters

Chapter 29

31

Combine/ Group orders

By accessing with Admin rights to the module CATALooKStore Store Administrator can combine/group one or more orders. The new order receives the order ID of the first order.

The transport costs of all orders are summed up. All payment bookings of every single order are put in the field [payment status] with the old order number in front. Attention! The button [Download] is released for all appropriate items of the new order, if [1_paid] appears in first position of the field payment status!

All other following payment conditions of the remaining orders are not considered. For security reasons it is better not to combine orders that have already been dealt with or booked. Shipping Labels Shipping labels can be printed by using the menu [order details]. You find this menu in the menus Customer or Orders.

You get to the shipping label designer via the Edit-Module of the module Customer or Orders. The shipping dates of current orders are automatically put in place holders in braces. The design can easily be changed by HTML instructions or in the direct window. Do not remove or change the place holders!

The changed layout is stored for TAB. Modules on different Tab's are therefore able to store different layouts (e. g. UPS/Mail/Freight forwarder...) - > Note: Even the standard menus customers and orders store the layout separately provided they are located on different TABs (which is, by the way, advisable)!

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31

Special Fields

Field [Date] means the date when you wrote the invoice. [Order Date] is the Date when the customer precedes the order. [Shop Customer Number] is the ID from table [User] and [Customer Number] is the number you can assign to your customer in module CAT_Customers. If you import customers the field customer number is the key for synchronization.

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31

Export Orders

  • When exporting in CSV please pay attention to the fact that CSV is a real comma-separated export file. The fields are separated by comma and not by semicolon. As a result this causes problems when stating decimal numbers with commas. When importing please pay attention to it and correct it, if necessary since otherwise single columns can get mixed up!!! (item price, prices in orders)
  • Please note:CATALooK.netStore requires the component orilogic.export.dll for the data export into several formats. This component is not a part of the CATALooK.netStore and is therefore not included when buying or hiring the CATALooK.netStore. You can download a demo-version of this control from Orilogic´s homepage http://www.invenmanager.com/products/DesktopDefault.aspx?tabid=32.
    Above the data of the control’s demo-version you’ll find an advertisement. You must order a full version from
    www.invenmanager.com or delete that advertisement manually before importing the product data into the eBay Turbolister or CATALooK.netStore.

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31

Functions in Form OrderDetails

  • You will reach this form if you press the link button [Order Details] in order list on module CAT_Orders.
  • Until an invoice is not created and the order is not paid, customers can delete items from their orders if this option is activated. (optional)
  • If you checked the checkbox download for a product in module CAT_Products, customer can download the ordered item, if order pay state is set to paid. If you provide a ZIP Password for this item it will be shown.
  • Create invoices for shared orders by checking items und press on button invoice.
  • If customer paid per credit card, all transaction data will be shown on bottom of this site und pay state will be set to paid automatically.
Other functions: calculation of freight charges, create refunds, delete invoices and refunds, email and print invoices and refunds.

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