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Chapter 7 - Customer Management
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| Monday, August 28, 2006 |
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Import
By Nina Meiers @ 11:21 AM :: 10 Views ::
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Import
- [Shop Customer Number] is the ID from table [User] and [Customer Number] is the number you can assign to your customer in module customer. If you import customers the field customer number is the key for synchronization.
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| Monday, August 28, 2006 |
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Payment types/terms
By Nina Meiers @ 11:17 AM :: 21 Views ::
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Payment types/terms
- In the customer data base you can define specific payment terms for every customer. Depending on the setting in the store setting form these payment terms are shown when checking out. Please note: Priority is given to the selection in the store setting form
- After first registration customers can pay CWO, COD, Credit Card or by PayPal as long as these terms of payment are activated in the store setting form. This can be changed in module CAT_StoreSettings -> Field: ‘Allowed payment types for new users (Use the module CAT_Customers to assign individual payment types to each customer)’.
- For security reasons the payment terms CWO, COD, Credit Card or by PayPal are always shown as activated when first time editing customers even if it’s not defined in the data base.
- By changing translations in language resources files: Strings.resx, Strings.de.resx, Strings.en.resx...texts about the terms of payment can easily be changed. Use the module CAT_LangSwitcher (select ‘Edit Language Resources’ from the module menu) to change the translations.
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| Monday, August 28, 2006 |
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Edit Referrer
By Nina Meiers @ 11:13 AM :: 2 Views :: :: Chapter 7.03 - Edit Referrer
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Edit Referrer
Click on edit in the customer list and edit the referrer user id and the expiry date. Normally a referrer is added if he points to your site via affiliate referral link. This function allows you to assign a referrer to each customer also manually. One could use this to calculate the commission for sales managers. If you enter a value for: [Referrer UserID] you must also enter a value for: [Reward Expiry Date]. Please enter valid values for [Reward Expiry Date] and only existing User IDs into the field [Referrer UserID].
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| Monday, August 28, 2006 |
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Adding and Editing Customers
By Nina Meiers @ 11:03 AM :: 6 Views :: :: Chapter 7.01 - Adding and Editing Customers
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Adding and Editing Customers
Here you can indicate specific prices, discounts, allowed payment types or business-specific data e.g. Tax Number for customers and search for customer orders. For security this module can only be used by users having global or Tab admin rights or the user which is defined as [Store Owner] in module [CAT_StoreSettings]. Should users who don’t have any Admin or Host rights access to such modules, an error message is indicated.
To edit customer profile click on the [Customer ID] or [LastName] link in the list. For quick edit use the [Edit] Link in the list.
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